• How do I request a quote?
  • Best method is to send us an email please. We will do our best to reply ASAP (info@vividlightssydney.com.au)

  • What's included in the quote?
  • The quoted price includes delivery, set up and pick up
  • How do I book? Please reply to our quote email advising that you'd like to go ahead and book. We will reply to this email and request some details from you.
  • Also, it is best to book atleast 1 month prior to the function

  • What is the hire period? We generally set up on the day of the function and return once it's finished. Next day pick up is possible as well

  • Can you set up outdoors?
  • Yes, we will just need one power point for the lights. We have extension leads we can use if there isn't one nearby

  • Can I move the lights after you set them up?
  • No, sorry! The set up location is generally agreed upon once we arrive with the client or event planner.
  • We place brackets and sand bags behind the numbers/letters so moving them will be difficult and likely to cause damage

  • Am I able to pick up and return the lights?
  • Unfortunately not. For a few reasons it's best that we deliver and return to pick up

  • Am I able to get a refund if my function is cancelled?
  • If for whatever reason the function is cancelled, we will offer a credit for the amount paid for any future hire

  • Can I buy or hire only?
  • We currently offer a hire service only